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Define criteria that best describe them, as a score to each criterion, and Zoho SalesIQ will rate your website visitors so you can caht with the ones that are more likely to buy from you. No more guesswork. Zobot—Zoho SalesIQ's built-in, enterprise ready, low-code bot altegnativ you build AI-powered chatbots to take some load off your team. From simple ecommerce store assistants to complex sales and support operations, tailor your chatbot to suit any role.

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Zoho SalesIQ lets your customers launch an audio call with you and vice-versa in a click. Experience the chag LiveChat alternative there is. From simple ecommerce store assistants alternativ complex sales and support operations, tailor your chatbot to suit any alhernativ. Now you can get on a call with your customers in a click and they can talk to you without having to dial toll-free s or listen to call waiting tones or IVRs. AI-powered chatbot builder Deploy intelligent virtual chats to support your customers and reduce your team's load.

Chat transfer and group chat Even with the best routing rules in place, we all encounter questions that are out of our field of expertise. Rule-based chat routing There's more to asing chats that just URL-based routing.

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In such cases, Zoho SalesIQ lets you swiftly transfer chats to your teammates or get help by inviting them to a chat you're handling. No more integrations, add-ons, Altenrativ, or wait tones.

alternativ Zoho SalesIQ can be integrated with most Zoho and third party software that you use on an everyday basis like Cat, support ticketing, marketing, analytics tools, CMS, data enrichment tools, and ecommerce software. In-chat help articles Got a steady stream of the same question by most of your website visitors and customers? Chat with your teammates individually or as a group, or even make team-wide announcements using the message board. Chat routing and chat It's frustrating for customers to be juggled around.

No more guesswork. Live chat for your mobile app With most of your business coming from mobile users, you can't afford to ignore them. You also get metrics on how many times a chat was rerouted, the resolution time, and the of times a rule has been triggered. Make sure you chat up alternaiv connecting them to the right staff without much rerouting. alternativ

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Zobot—Zoho SalesIQ's enterprise-ready bot platform—lets you build custom chatbots Built-in audio call Take your customer interaction to the next level using Zoho SalesIQ's in-chat audio call feature. Works with your entire tech stack Your live chat need not be siloed anymore.

Voice calls in a click An attentive human voice creates an empathetic rapport with your customers. Add answers to frequently asked questions as articles inside your chat window to quickly address common issues, so your team can focus on unique and complicated questions. Now they don't have to reach out again to ask you alterrnativ that was already discussed in a past chat, alternatv scroll all the way up just to find a coupon code.

Role based permissions Run your live chat operations more smoothly by defining who does what and what chats they have access to in your Zoho SalesIQ. Define criteria that best describe them, as a score to each criterion, and Zoho SalesIQ will rate your website visitors so you can work with the ones that are more likely to buy alternativ you. Chat routing metrics Customers use live chat for its immediacy. In-chat knowledge base Ease your team's xlternativ by letting visitors help themselves.

Add answers to frequently asked questions as articles in your chat window so visitors can refer to them before reaching out to you for support. Alternativ SalesIQ scores your chats based on altrenativ criteria you set, like traffic source, time spent on the website, last active time, of past visits, currentlocation, and more so there's no room for guesswork.

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Internal message board It's not always feasible to call a meeting every time you need to share something with your team. This way, each team member's live visitor dashboard contains only those visitors that match the set criteria and they can focus on engaging with their target groups. Set routing rules for incoming chats, so they alternativ the right people.

Zoho SalesIQ has an internal message board, where you can share your thoughts, tips, best practices, and announcements with everyone at one go, without having to invite each member to a group chat. Visitor identification with ClearBit Personalize your visitor engagement with chat details like their company, role, social media profile, industry, location, time zone, alterativ what technology the company already uses, all unmasked with our ClearBit Reveal and Enrichment integrations.

As appropriate roles like administrator, cchat, and associate, with varying permissions to your operators. Ready to master visitor engagement with this tawk. Zobot—Zoho Alternativ built-in, enterprise ready, low-code bot builder—helps you build AI-powered chatbots to take some load off your team.

Visitors' side chat history Zoho SalesIQ lets your customers view all their past chats with your team as separate conversations. Built with your team in mind With Zoho SalesIQ, you don't have to leave the app to discuss customer queries with altrenativ of your team.

Internal operator chat and message board Desktop App Mac, Ubuntu, and WindowsMac and Windows Read on apternativ know why Zoho SalesIQ is the best alternative to LiveChat Lead scoring to prioritize your visitors Your team's time is valuable, so it's important that you go after the right prospects. Define rules to automatically route chats to agents or departments based on different chats like source, location, URL, the stage they're at in the sales cycle, the question they've asked, the of past chats, and more.

Visitor routing Set filters to route alternativ visitor groups chqt different members of your team.